Terms of Use
Last updated · April 2026
These Terms of Use ("Terms") govern your access to and use of the website operated by Miau (miau.st, the "Site"). By visiting the Site, submitting an application, or otherwise interacting with us, you agree to be bound by these Terms, our Privacy Policy, and our Cookie Notice.
1. About Miau
Miau ("we," "our," or "us") is a creator management agency providing account management, growth strategy, and recruitment services for content creators and communication specialists ("chatters"). The Site is an informational and recruitment entry point; actual services are delivered under separate contractual arrangements.
2. Eligibility
The Site and our services are intended exclusively for individuals who are at least eighteen (18) years of age, or the age of majority in their jurisdiction, whichever is higher. By accessing the Site or submitting an application, you represent and warrant that you meet this requirement. We do not knowingly collect personal data from, or offer services to, minors. If we become aware that personal data of a minor has been provided to us, we will delete it without undue delay.
3. Use of the Site
Subject to these Terms, Miau grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Site for personal, non-commercial informational purposes and, where applicable, to submit an application for our services.
4. Acceptable Use
You agree not to, and not to attempt to:
- use the Site in any manner that violates applicable law or the rights of others;
- impersonate any person or misrepresent your affiliation with any individual or entity;
- interfere with, disrupt, or place an unreasonable load on the Site, its infrastructure, or any connected networks;
- access, tamper with, or use non-public areas of the Site, our systems, or the systems of our service providers;
- scrape, harvest, or otherwise collect information from the Site using automated means without our prior written consent;
- reverse engineer, decompile, or attempt to derive the source code of any software comprising the Site;
- upload or transmit any viruses, malicious code, or other harmful material through or in connection with the Site.
5. Applications and Recruitment
Where the Site enables you to apply to work with Miau — whether as a creator, chatter, or in another capacity — you are responsible for the accuracy and completeness of the information you provide. Submitting an application does not create an employment, partnership, or contractual relationship with Miau. Any engagement is subject to a separate written agreement executed between you and Miau or its affiliates. The personal data you submit through the Site or our Telegram onboarding bot is handled in accordance with our Privacy Policy.
6. Intellectual Property
The Site and all of its content, including but not limited to text, graphics, logos, icons, images, audio, video, the "Miau" name and word mark, and the underlying code and design, are the property of Miau or its licensors and are protected by applicable intellectual property laws. Nothing in these Terms grants you any right, title, or interest in or to our intellectual property, except for the limited licence expressly set out above.
7. Third-Party Links and Services
The Site may contain links to third-party websites and services, including but not limited to Telegram, Instagram, and e-mail providers. Miau does not control these third-party services and is not responsible for their content, availability, practices, or terms. Your use of a third-party service is governed by the terms and privacy policy of that service.
8. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the Site is provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, statutory, or otherwise, including without limitation warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted operation. Nothing in these Terms is intended to exclude or limit any warranty or right that cannot lawfully be excluded or limited, including mandatory consumer rights under the laws of the European Union and its Member States.
9. Limitation of Liability
To the fullest extent permitted by applicable law, Miau, its affiliates, and their respective officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or business opportunity, arising out of or in connection with your access to or use of the Site. Our aggregate liability arising out of or relating to these Terms or the Site shall not exceed one hundred euros (€100) or the minimum amount permitted by applicable law, whichever is greater. Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded by law, including rights granted to consumers under mandatory EU law.
10. Indemnification
You agree to indemnify and hold harmless Miau, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your breach of these Terms or your violation of any law or the rights of a third party.
11. Changes to the Site or Terms
We may modify the Site, these Terms, or any related policies at any time. Material changes will be indicated by updating the "Last updated" date above. Your continued use of the Site after changes take effect constitutes acceptance of the revised Terms.
12. Governing Law and Jurisdiction
These Terms and any dispute arising out of or in connection with them shall be governed by and construed in accordance with the laws of the jurisdiction in which Miau is established, without regard to its conflict-of-laws principles. The competent courts of that jurisdiction shall have exclusive jurisdiction over any dispute, save that this shall not deprive a consumer habitually resident in the European Union of the protection afforded to them by mandatory provisions of the law of their country of residence, including the right to bring proceedings in the courts of that country.
13. Severability
If any provision of these Terms is held to be invalid or unenforceable, that provision shall be enforced to the maximum extent permitted, and the remaining provisions shall continue in full force and effect.
14. Contact
For questions about these Terms, contact us at legal@miau.st.
Privacy Policy
Last updated · April 2026
This Privacy Policy explains how Miau ("we," "our," or "us") collects, uses, and protects personal data when you visit our website (miau.st, the "Site") or interact with us. It is designed to comply with the EU General Data Protection Regulation (Regulation (EU) 2016/679, "GDPR") and applicable national implementing laws, and should be read together with our Cookie Notice.
1. Controller
Miau is the controller of personal data processed in connection with this Site. For privacy-related enquiries, including requests to exercise your rights, contact us at legal@miau.st with the subject line "Privacy Request." We aim to respond within the statutory period of one month, extendable by up to two further months where necessary due to complexity or volume.
2. Personal Data We Collect
We process personal data in the following categories:
- Application data. When you initiate an application or contact us, we collect the information you provide voluntarily — typically your name or handle, the role you are applying for (creator, chatter, or other), country or region, contact details, and any free-text information you include. If you proceed via our Telegram onboarding bot, any further information you share with the bot — including screening responses, profile details, and links you choose to send — is processed by Miau as controller; the underlying messaging service (Telegram) acts as a separate independent controller in respect of its own platform usage and is not under our instruction.
- Communications. If you contact us by e-mail or messaging, we retain the content of those communications and any metadata necessary to respond and maintain records.
- Technical data. When you visit the Site, our hosting provider may process technical information such as your IP address, browser type and version, referring URL, and timestamp, for the purposes of security, abuse prevention, and delivery of the Site. This Site does not set analytics, advertising, or tracking cookies of its own.
We do not knowingly collect special categories of personal data (such as data revealing racial or ethnic origin, political opinions, religious beliefs, health, or data concerning sex life or sexual orientation) through the Site. Please do not submit such information unless expressly requested and you have provided your explicit consent.
3. Purposes and Lawful Bases of Processing
We process personal data for the following purposes, each with a corresponding lawful basis under Article 6 GDPR:
- Reviewing and responding to applications — necessary for the performance of a contract or to take steps at the request of the data subject prior to entering a contract (Art. 6(1)(b)).
- Communicating with you, including follow-up and onboarding — performance of a contract or pre-contractual steps (Art. 6(1)(b)), or our legitimate interest in conducting business correspondence (Art. 6(1)(f)).
- Operating, securing, and maintaining the Site — our legitimate interest in providing and protecting the Site against abuse, fraud, and unauthorised access (Art. 6(1)(f)).
- Complying with legal and regulatory obligations — compliance with a legal obligation to which we are subject (Art. 6(1)(c)).
- Establishing, exercising, or defending legal claims — our legitimate interest in protecting our legal position (Art. 6(1)(f)).
4. Recipients and Sub-Processors
We may share personal data with the following categories of recipients, each acting as a processor on our instructions or, where appropriate, as an independent controller:
- hosting, infrastructure, and security providers that operate the technical platforms behind the Site;
- communication platforms (including Telegram and e-mail providers) used to receive and respond to your messages;
- professional advisors such as auditors, legal counsel, and accountants, where disclosure is necessary for the purposes listed above;
- competent authorities and regulators, where disclosure is required by law or necessary to establish, exercise, or defend legal claims.
Where a recipient acts as our processor, we have in place a written data processing agreement that meets the requirements of Article 28 GDPR. We do not sell personal data, and we do not share it for third-party advertising purposes.
5. International Transfers
Some of our service providers may be located outside the European Economic Area ("EEA"). Where personal data is transferred to a country that has not been recognised by the European Commission as providing an adequate level of data protection, we rely on appropriate safeguards under Chapter V GDPR, including the European Commission's Standard Contractual Clauses, supplemented by technical and organisational measures where required. You may request a copy of the safeguards in place by contacting us.
6. Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, to comply with our legal obligations, to resolve disputes, and to enforce our agreements. In practice:
- application data of applicants who are not onboarded is retained for up to twelve (12) months after the last interaction, unless a longer period is required by law or to defend legal claims;
- communications are retained for up to twenty-four (24) months after the conclusion of correspondence;
- contracted creators' and chatters' data is retained for the duration of the engagement and thereafter for the period required by applicable tax, commercial, and labour law (typically up to ten (10) years).
7. Your Rights
Subject to the conditions set out in the GDPR, you have the right to:
- access the personal data we hold about you (Art. 15);
- request rectification of inaccurate or incomplete data (Art. 16);
- request erasure of your data (Art. 17);
- request restriction of processing (Art. 18);
- receive your data in a structured, commonly used, machine-readable format, and to have it transmitted to another controller where technically feasible (Art. 20);
- object to processing based on our legitimate interests, including profiling based on such interests (Art. 21);
- withdraw consent at any time, where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal (Art. 7(3)).
You also have the right to lodge a complaint with a supervisory authority — in particular, in the EU Member State of your habitual residence, place of work, or place of the alleged infringement (Art. 77). We will respond to a verifiable rights request without undue delay and in any event within one (1) month of receipt, extendable by up to two further months where necessary due to the complexity or volume of requests; in such a case we will inform you of the extension and the reasons for it.
8. Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction, taking into account the state of the art, the cost of implementation, and the nature, scope, context, and purposes of processing, as well as the risk to the rights and freedoms of natural persons (Art. 32 GDPR).
9. Automated Decision-Making
We do not carry out automated decision-making, including profiling, that produces legal effects concerning you or similarly significantly affects you within the meaning of Article 22 GDPR.
10. Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last updated" date at the top indicates when the Policy was last revised. Material changes will be brought to your attention by appropriate means where required.
11. Contact
To exercise your rights or ask any question about this Policy, contact legal@miau.st.
Cookie Notice
Last updated · April 2026
This Cookie Notice explains how Miau (miau.st) uses cookies and similar technologies on this Site. It should be read together with our Privacy Policy.
1. What Are Cookies?
Cookies are small text files that a website can place on your device when you visit it. They are widely used to make websites work, to improve their efficiency, and to provide information to the owners of the site. "Similar technologies" include local storage, session storage, pixels, and device fingerprinting techniques.
2. What We Currently Use
At present, this Site does not set any first-party cookies, local storage, session storage, or equivalent tracking identifiers through its own code. No analytics, advertising, or tracking cookies are deployed by Miau through the Site. Your navigation on the Site is not tracked or profiled by us.
Our hosting and security providers may process purely technical information (such as IP addresses and access logs) strictly as needed to deliver and protect the Site; this processing is described in our Privacy Policy and does not rely on cookies stored on your device.
3. Third-Party Destinations
When you follow a link from the Site to a third-party platform — for example, Telegram (including our onboarding bot), Instagram, or your e-mail provider — that platform may set its own cookies and similar technologies on your device once you arrive. These cookies are governed by the relevant third party's cookie policy and terms, and are outside Miau's control. We encourage you to review those policies before interacting with third-party platforms.
4. If This Changes
Should Miau introduce first-party cookies or third-party embedded services that rely on cookies or similar technologies in the future — for example, analytics, conversion tracking, or embedded video — we will update this Notice, identify the categories and purposes involved, and, where legally required, request your prior consent through an appropriate consent interface. Non-essential cookies will never be set before you have given your informed, specific, and freely given consent.
5. Managing Cookies in Your Browser
Independently of this Site, you can control and delete cookies at any time through your browser settings. Most browsers allow you to view, block, or erase cookies, and to receive a notification before one is set. Please note that blocking certain cookies on other websites may affect their functionality.
6. Contact
For any questions about this Notice, contact legal@miau.st.
